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BSBG is Hiring!!!

BSBG (Brewer Smith Brewer Group LTD) was established as an architectural firm in Dubai in 1976. Since that time, the practice has deve...

Monday, September 28, 2020

Call Center Supervisor

Job Position: Call Center Supervisor
Job Description: Santy Technology FZ-LLC - Dubai - Duties & Responsibilities l\[ Hiring, training, coaching, and leading call center representatives as they provide support for customers. l\[ Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives l\[ Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding processes and practices, and explain expectations to employees. l\[ Assisting other management team members in identifying trends and establishing call center goals. l\[ Ensuring staff members are achieving desired service levels and telesales. l\[ Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. l\[ Taking on other tasks or projects to support employees, other managers, and call center operations. l\[ Devel... - Permanent - Full-time
(For complete job details, check from the link below.)

Apply here: http://jobviewtrack.com/en-ae/job-1848416e4c08034e64114e170d134e341050111a1f1a59444f2f6e0503020737450d1c041c653655040d1b054358525f2f270e024b7511515b505856/c110c461b7a2d367b5b2e18da76b1fb7.html?affid=320c3f3c1fb8a98be2ec7d7d3a46de5b

Note: This advertisement for Call Center Supervisor maybe valid for limited time only from the date it was posted, so don't miss the chance and apply now!

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