Head of Community Operations, UberEats MEA
Job Position: Head of Community Operations, UberEats MEA
Job Description: Uber - Dubai - The Head of Community Operations, UberEats MEA manages and is responsible for optimizing all of our customers (i.e., eaters, couriers, restaurants) interactions across all channels for the Middle East and Africa. Her/His mission is to deliver a world-class experience for every interaction we have and doing this in the most efficient and lean way possible for all our eaters, couriers, and restaurants. All this is done in a way that establishes trust for our community, which is of paramount importance and integral to the way our customers experience our product. The role involves managing and leading a team of local Customer Strategy & Operations Managers, and building and fostering strong cross-functional relationships with Director-level stakeholders across Operations, Finance, Legal, Marketing, etc. Ultimately, the Head of Comm Ops Eats will be held accountable for the full suite of support health metrics (e.g., queue health, SLAs, contact volumes, support cost/financials, quality a... - Permanent - Full-time
(For complete job details, check from the link below.)
Apply here: http://jobviewtrack.com/en-ae/job-491d416548050b4e4812002c18041c0611491b061a71624e5c492f2b1f0b5515540a070f1d65264f19051c1d435f442c1c565c5f1145/35889eae8e4f6611288a6d61e829ca90.html?affid=320c3f3c1fb8a98be2ec7d7d3a46de5b
Note: This advertisement for Head of Community Operations, UberEats MEA maybe valid for one month from the date it was posted, so don't miss the chance and apply now!
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Job Description: Uber - Dubai - The Head of Community Operations, UberEats MEA manages and is responsible for optimizing all of our customers (i.e., eaters, couriers, restaurants) interactions across all channels for the Middle East and Africa. Her/His mission is to deliver a world-class experience for every interaction we have and doing this in the most efficient and lean way possible for all our eaters, couriers, and restaurants. All this is done in a way that establishes trust for our community, which is of paramount importance and integral to the way our customers experience our product. The role involves managing and leading a team of local Customer Strategy & Operations Managers, and building and fostering strong cross-functional relationships with Director-level stakeholders across Operations, Finance, Legal, Marketing, etc. Ultimately, the Head of Comm Ops Eats will be held accountable for the full suite of support health metrics (e.g., queue health, SLAs, contact volumes, support cost/financials, quality a... - Permanent - Full-time
(For complete job details, check from the link below.)
Apply here: http://jobviewtrack.com/en-ae/job-491d416548050b4e4812002c18041c0611491b061a71624e5c492f2b1f0b5515540a070f1d65264f19051c1d435f442c1c565c5f1145/35889eae8e4f6611288a6d61e829ca90.html?affid=320c3f3c1fb8a98be2ec7d7d3a46de5b
Note: This advertisement for Head of Community Operations, UberEats MEA maybe valid for one month from the date it was posted, so don't miss the chance and apply now!
Be updated, subscribe to UAE Careers
Looking for place to live here in Dubai? check To Let Dubai
Looking for more Job vacancies? check Hiring UAE
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