Manager Process Improvement and Operational Excellence
Job Position: Manager Process Improvement and Operational Excellence Job Description: Standard Chartered Bank - UAE - United Arab Emirates - The Manager Process Improvement and Operational Excellence will be reporting to Head of Client Experience with responsibilities of planning, coordinating, and managing initiatives that have an impact on the Bank focusing on digital transformation and process improvement/ Re-engineering. This position supports the Retail Bank to enhance Client Experience, improve Employee Experience and build a culture to ensure all processes have operational efficiencies and implementation of standard methodologies. Ensure to be a partner in the business growth through cross-functional collaboration by incorporating voice of the client's needs, embedded in organizational processes. Key Roles and Responsibilities Lead different projects which are impacting client experience through usage of quality and continuous improvement methodologies with inputs from Vo...
