Onsite desk side support engineer
Job Position: Onsite desk side support engineer Job Description: NTT DATA Services - Dubai - Req ID: 11523 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a Onsite desk side support engineer to join our team in Dubai, Dubayy (AE-DU), United Arab Emirates (AE). Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to second or third level in accordance with Help Desk escalation processes. Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reaso...