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Patient Administrator - UAE National

Job Position: Patient Administrator - UAE National Job Description: Mediclinic Middle East - Dubai - Provides information in response to queries about the Hospital's services, and handles and resolves patient complaints Manages and schedules doctors' appointments via the Hospital Information System Directs patients and visitors to appropriate areas in the Hospital Handles telephone calls and messages; assists callers by providing necessary information about the hospital. Generates timely and accurate bills, receipts and refunds Collects cash, updates patients' accounts, and manages all relevant billing processes Attends to all formalities regarding admission and discharge of in-patients Checks the eligibility of credit customers. Checks for limits, if any, for corporate clients and also for covered/ uncovered treatments Checks for pre-authorization of specific treatments whenever required Generates cash summary and reports Performs daily reconciliation of collection summ...