Technical Support Engineer

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Job Position: Technical Support Engineer
Job Description: Midis Group - Dubai - Job Description Job Title Technical Support Engineer Description The primary objective of the L2 Technical Support Engineer Administrator Systems is to provide IT support for customer systems and related infrastructure in accordance with EHosting Datafort and customer standards This employee will collaborate with our customer account executives engineers and architects to understand L2 support requirements system design architectures and deliver professional L2 technical support services The primary responsibility of the L2 Technical Support Engineer Administrator Systems is to work with colleagues and our customer onsite within their information technology environments They provide multitechnology technical support services to analyze and provide L2 support on all systems aspects of server compute virtualization storage backup and recovery infrastructure and other related technology components Ensures all production changes are made in accordance with lifecycle methodology and r... - Permanent - Full-time
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